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Managed IT Services

What is Managed IT Support?

Managed service providers (MSPs) are IT companies that handle the IT support of companies off-site for a flat monthly fee.  Managed IT support can vary from one MSP to the next.  Essentially a managed service provider will monitor the health of your computers, and alert you when a problem occurs, and prevent/fix it in the background.

With our managed IT services you can rest in the knowledge that your computer systems will be up and running when you need them most.  Eliminate the stress of unexpected problems with our managed plans.  

With our proactive approach we can spot potential network failures before they happen.  Safeguard your network uptime with remote system health monitoring, managed software updates, anti-virus monitoring and after-hours optimizations.

As a small company we aim to be your personable, trusted advisors.  We take the time to get to know your service needs, enabling us to provide better ongoing support now and for the future.

As a small company we take the time to get to know the service needs of each client becoming trusted advisors in the ongoing support and investment of their IT investments.

 

RTS has partnered with some of the world’s leading technology vendors enabling us to provide you with solutions to meet both your budget and business goals.

Today’s businesses are increasingly relying on cloud-based technology and ever expanding networks.  To maintain the performance of these cloud-based networks requires specialist skill and expertise.  RTS has many years background in the set-up and management of cloud-based systems and have the training to keep these networks operating smoothly.

What to expect from our managed IT services?

Protection for your data

 We can help you design a disaster recovery solution to make sure your data will always be safe and available even if your systems go down


Less downtime

With our system monitoring and preventative maintenance solutions you can expect less issues daily issues with your IT systems, allowing you to get on with other more productive aspects of your business.


 

Consistent budgeting

Get all the support you need for a flat monthly fee.


24/7 support

Your systems are monitored, updated and maintained round the clock.

 

 

Whether you are a small or medium sized business looking to supplement your in house personnel or fully outsource your IT support we have a managed IT solution for you.